In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Request a DHS speaker for speaking engagements, conferences, and other events. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Answers to the most frequently asked question about DHS and its programs. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. 32 Old Slip, 26th Floor In September 2022, officials said they expect to complete work on a workforce plan by December 2022. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. A President-appointed Regional Director leads each office. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. Menu; Search; En Espaol; The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. DHS OIG agreed with this recommendation. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner > Agencies 500 12th St SW . . HHS Headquarters. Looking for U.S. government information and services? Office of Rehabilitation Services. . HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Atlanta, GA 30303 We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. The headquarters also houses the main administrative and support staff . A lock DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. The time it takes to complete reports increased over the 4 fiscal years we assessed. Field Office Location. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Drive transformative change to improve DHS programs and operations and promote a safer homeland. DHS OIG agreed with this recommendation. Oklahoma City, Ok73105 James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) 200 Independence Avenue, S.W. Receive the latest updates from the Secretary, Blogs, and News Releases. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. A lock . Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. (215) 656-6900 View the map that shows the 10 regional office locations. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. 2400 N Lincoln Boulevard In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Menu; Search; En Espaol; U.S. Department of Health & Human Services 200 Independence Avenue, S.W. An official website of the United States government. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Selina Boyd , Regional Inspector General for Audit Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. TTY 1-800-745-5555. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. 245 Murray Lane SW Fax: (212) 908-9035, Phone: (415) 355-2740 Menu; Search; En Espaol; Secure .gov websites use HTTPS 501 I Street, Suite 9-200 Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. DHS OIG agreed with this recommendation. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). . Fax: (703) 413-1833, Phone: (404) 588-3870 A .gov website belongs to an official government organization in the United States. 100 Penn Square East, Suite 502 Region 3 field office Share. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Official websites use .gov In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. DHS OIG agreed with this recommendation. Washington, D.C. 20201 Home In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Chicago, IL 60604 Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . Region covers Connecticut, Delaware, Maine. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: This office is critical for ensuring independent and objective oversight of DHS. OIG is headquartered in Washington, DC, and has three regional offices. Check-In Office. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Fax: (202) 616-9881, Phone: (202) 616-4550 DHS OIG agreed with this recommendation. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Official websites use .gov Vacant, Regional Inspector General for Audit 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. We will continue to monitor DHS OIG's efforts to address this recommendation. Children and Youth New York, NY 10005 Southeastern Region Western Region HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. Gary Whitman, Regional Inspector General for Audit Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Teri Lewis, Assistant Regional Inspector General for Audit The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Kansas City, MO 64106 DHS Office Locations DHS Office Locations Skip the trip, apply online! Email. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Fax: (415) 503-1417, Phone: (703) 413-1835 > Regional Offices. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. (LockA locked padlock) Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. It has not established roles and responsibilities for an organization-wide quality assurance program. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. An official website of the United States government. (800) 869-4499 No. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. DHS OIG officials also provided an overview of resource allocation steps. Office of Inspector General. Relator knew that management was assuming each camera had a 90 degree field of view. Fax: (703) 413-1833, Phone: (703) 413-1865 EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 A lock Fax. Field Office Location. This office is critical for ensuring independent and objective oversight of DHS. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Federal government websites often end in .gov or .mil. Return to top. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . DHS OIG concurred with each of GAO's 21 recommendations. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. : DHS OIG agreed with this recommendation. Espaol 1-401-272-8090. To provide independent oversight and promote excellence, integrity, and accountability within DHS. An active investigation continues on Relator's other complaints. 230 South Dearborn Suite 3964 DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. 1010 Walnut Street, Suite 410 The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. Fax: (202) 616-4532, Phone: (202) 616-0645 or https:// means youve safely connected to the .gov website. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. For more information, see our USCIS Visitor . Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 If you have contacted other . Address. Report West Virginia Recipient Welfare; Report Health Care Crimes; An official website of the United States government. Report Incidents In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. 794.7788 401 W. Peachtree Street N.W. 61 Forsyth Street, Room 19T30 With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. We will continue to monitor DHS OIG's efforts to address this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Actions Needed to Address Long-Standing Management Weaknesses. or https:// means youve safely connected to the .gov website. DHS OIG agreed with this recommendation. Find direct contact information for DHS, its component agencies, and specific programs of interest. DHS OIG agreed with this recommendation. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Need help applying for benefits online? Share on . We will continue to monitor DHS OIG's efforts to address this recommendation. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Share sensitive information only on official, secure websites. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). A .gov website belongs to an official government organization in the United States. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Sam Nunn Federal Building A lock Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Listing of key contacts organized by component agency. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. > About The Inspector General also communicated this expectation in an agency-wide email. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. You can also contact one of our investigative regional or field offices during regular business hours. No. Organization. News and Announcements. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Select your region below for information on your Regional Office andRegional Director. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . Fax: (415) 355-2731, Phone: (520) 620-7390 DHS Mailing Address Media Contacts Media inquiries and department press contacts. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work.
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